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{Your Name} Variables not working in emails
September 28, 2010
7:24 pm
Guest

I am having a problem with the {Your Name} variables showing the proper value in both confirmation and admin emails.

 

In the confirmation emails it does not appear correctly in the subject or the body of the email. It only shows {Your Name}

 

in the Admin, it works in the body and shows the users inputted name, but in the subject it shows {Your Name}

 

I can't seem to figure out why this is doing that. I didn't change those varaible from the defaults?

 

Any ideas?

October 6, 2010
11:10 pm
ConfusedGuest
Guest

I'm having the same problem and not able to find answers anywhere online as to why.  It just says {Your Name} in both the admin and the senders email.

October 21, 2010
12:56 pm
Guest

I got the same problems and manage to resolve.

 

Make sure if you have change your cform field – as sample – 'your name' or 'name' – then the variable in for email admin and confirmation email will be then {your name} or {name} 

 

The variables are case sensitive, so whatever you change on your cfomr field name you should change for the email notifications. Same for the {Email}

November 5, 2010
3:42 am
Guest

having the same issue……really like these forms….the support is frustrating

November 5, 2010
7:09 am
Pete
Guest

Common guys, you haven't paid a dime for this plugin, so stop whining already.

If you demand proper support, pay for it, that's how I -being a web developer- and others make their living!

Pete W.

 

PS: laura already gave you the answer! cry

July 24, 2011
10:39 am
paulgc34
Guest

roback said:

I am having a problem with the {Your Name} variables showing the proper value in both confirmation and admin emails.

 

In the confirmation emails it does not appear correctly in the subject or the body of the email. It only shows {Your Name}

 

in the Admin, it works in the body and shows the users inputted name, but in the subject it shows {Your Name}

 

I can't seem to figure out why this is doing that. I didn't change those varaible from the defaults?

 

Any ideas?

I found a solution. I'm running WPMU 3.2 and spent about 2 hours trying everything with no luck until I checked the suppress tracking and DB option, clicked update settings, then unchecked it and updated settings again and all variables were working in the subject and everywhere else. Hope this helps everyone else out. Good luck.

August 15, 2012
11:39 am
Rembrandt
Guest

Common guys, you haven't paid a dime for this plugin, so stop whining already.

If you demand proper support, pay for it, that's how I -being a web developer- and others make their living!

Pete W.

—————————————————————————————————————--

Hello guys, here's the solution for FREE

{Your Name} change to {Name}

I am a Wordpress addict here's my skype username: madera_r2000    sf-laughHourly rate: $5

September 24, 2012
8:57 am
newbiee
Guest

Hi Rembrandt,

 

your solution dont work! have any one else tried it?

 

Warm regards Anders

October 12, 2012
2:04 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

It depends on your configuration and labels used! Out of the box (for default forms) the {variables} used in the confirmation msg work with the field labels – if you change the later, you need to adjust the {variables} as well, see your cforms Help section, too.

December 4, 2012
1:45 pm
Thirz
Guest

I had issues with this working, too, but resolved as follows;

I noticed that Ajax wasn't enabled

Then I noticed that I had ticked the 'multi-form' tick box. 

I turned this off, and enabled Ajax, at which point the form variables worked in the email subject line. I am not sure whether it was the Ajax or multi-form option that stopped it working.

March 13, 2014
10:49 am
Naima
Guest

I stumbled on the issue.  Whenever you change the label OR ANYTHING ELSE, navigate out of the field you changed by clicking into another input field BEFORE YOU SAVE.

It seems changes are not read properly unless you trigger a post-field or something.  So changing the label, checking/unchecking boxes etc … none will work UNLESS you navigate out of the field you changed into another, and THEN save.

Just spent four hours trying to get the variables to work … and now they do.

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