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August 26, 2013
6:07 pm

I  followed the FAQ instructions to upgrade my version of cforms:

  1. Make a database backup (this is always a good thing to do!)
  2. Keep a copy of your old cforms plugin folder
  3. Deactivate cforms
  4. Upload the new version
  5. Reactivate it

However, upon uploading the new version, I get this error message:

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/tender/public_html/wp-content/plugins/cforms/

Plugin install failed.

September 7, 2013
7:22 am

From the FAQs,

  1. before upgrading, make backups of your DB and cforms settings (->Global-Setings)
  2. deactivate the plugin
  3. Keep a backup of the old plugin folder (/cforms/)
  4. (re)move the cforms plugin dir from your WP /plugins/ folder
  5. upload the new cforms plugin folder (/cforms/)
  6. activate cforms.

It seems you are skipping the #4 above. To (manually) delete cforms folder (/home/tender/public_html/wp-content/plugins/cforms/ in your case) you may need an FTP access to your server though.

Good luck.

September 17, 2013
7:34 am

I'm confused. If I delete this folder, I will lose the forms that I already have on my site?

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