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Unable to Download Form Data
I'm receiving HTTP 500 message when trying to download records.
October 8, 2012
10:51 pm
Angie
Guest

sf-frownWhen clicking on Tracking, Download Records, selecting .csv, then clicking Ok, I'm receiving the following:  The website cannot display the page
 HTTP 500 

   Most likely causes:
•The website is under maintenance.
•The website has a programming error.

 

ANY IDEAS????  I've tried multiple times today, with the same results.

October 12, 2012
2:01 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

May want to check your PHP log entries (or ask your provider to do that) to see what caused the 500 err.

October 18, 2012
10:23 pm
Angie
Guest

Here is the error message.  Any ideas??

 

[10-Oct-2012 13:32:27] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 131072 bytes) in /home4/scintran/public_html/cc/wp-content/plugins/cforms/js/include/lib_database_dlentries.php on line 169

[10-Oct-2012 13:34:49] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 71 bytes) in /home4/scintran/public_html/cc/wp-content/plugins/cforms/js/include/lib_database_dlentries.php on line 169

October 21, 2012
7:08 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

You need to allocate more PHP memory. If you're unsure how, check with your provider.

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