Please replace the ??? with your data!

• URL to the FORM: http://www.academyofengineerin…..istration/
• The browser used: IE8 AND Firefox
• cforms version: v11
• Your Wordpress version: 2.8.4

hi. first off, thanks for the great plug-in. it has helped tremendously on collecting registration data.

the only problem is now that the data has been collected, i am unable to get it to display on the tracking page. i know it is being collected (the rss feed works AND if i click on one of the rss feed links, it takes me back to the admin page, where it displays the entire entry BENEATH the still processing/waiting window).

Feed link: http://www.academyofengineerin…..84c944e23c

 i followed the FAQs (yes, the correct tables are installed and i have tested it with ALL plug-ins disabled to no avail).

can you pls help or advise what other ways i can troubleshoot?

thanks!
_

i just did that and still not working. :(

I have been all over this site and cannot find the answer.  I have two problems.  Problem 1:

First, in the wordpress visual editor with TinyMCE, the Cforms button will open a window then after a few seconds i get a 404 error and page showing in that little window that the cforms button opens.  Wierd.  Not sure when that started.  I have tried uninstalling all plugins and then activating Cforms only….no change. I also have checked the line in the admin that says "select incase you experince a TINY MCE error…" and then updated the page…no change. I tried this in FF, IE, Safari, Opera, and Chrome and get the same thing.

Problem 2:

This is the feed to my forms.  http://fitgolf.com?cformsRSS=-…..b6a1c9d72c It is loaded and we do get the emails from the admin.  When I go into tracking I get "please wait a moment…" and the forms never appear.  I have let it go for several hours with no change.  So I know the data is there, and i can access it. It is just so much easier in the tracker.

For this I have deactivated all plugins and then went back to tracking…no change.  I  have tried downloading and reinstalling CForms 11.XX most recent version.  I am on WP 2.8.4 mu and had no problems until a few weeks ago. I really do not recall what I changed when this happened. 

Finally, at some point the Q+A stopped working or showing up. No idea why. 

I wonder if all 3 issues are somehow  related.

I am glad to give you temporary access to the admin on the site if you think that will help.

Have you seen this before and can it be fixed?

Thanks for your help

Dave

Oliver.  Thanks for the guidance.  I wonder if you might take a look at the htaccess data.  I am glad to donate via paypal for you help.

Here is the htaccess contents:

RewriteEngine On
RewriteBase /

#MOD_DEFLATE COMPRESSION
<IfModule mod_deflate.c>
<FilesMatch "\\.(js|css)$">
SetOutputFilter DEFLATE
</FilesMatch>
</IfModule>

#Cache-Control Settings
# 480 weeks
<FilesMatch "\\.(ico|pdf|flv|jpg|jpeg|png|gif|js|css|swf)$">
Header set Cache-Control "max-age=290304000, public"
</FilesMatch>

# 4 weeks
<FilesMatch "\\.(js|css)$">
Header set Cache-Control "max-age=604800, public"
</FilesMatch>
 
# 2 DAYS
<FilesMatch "\\.(xml|txt)$">
Header set Cache-Control "max-age=172800, public, must-revalidate"
</FilesMatch>
 
# 2 HOURS
<FilesMatch "\\.(html|htm)$">
Header set Cache-Control "max-age=7200, must-revalidate"
</FilesMatch>

<FilesMatch "\\.(ico|pdf|flv|jpg|jpeg|png|gif|js|css|swf)$">
Header set Cache-Control "public"
Header set Expires "Thu, 15 Apr 2010 20:00:00 GMT"
</FilesMatch>

# Expire images header
ExpiresActive On
ExpiresDefault A0
ExpiresByType image/gif A2592000
ExpiresByType image/png A2592000
ExpiresByType image/jpg A2592000
ExpiresByType image/jpeg A2592000
ExpiresByType image/ico A2592000
ExpiresByType text/css A2592000
ExpiresByType text/javascript A2592000

#KILL THEM ETAGS
Header unset ETag
FileETag none
<FilesMatch "(?i)^.*\\.(ico|flv|jpg|jpeg|png|gif|js|css)$">
Header unset Last-Modified
Header set Expires "Fri, 21 Dec 2012 00:00:00 GMT"
Header set Cache-Control "public, no-transform"
</FilesMatch>

#uploaded files
RewriteRule ^(.*/)?files/$ index.php [L]
RewriteCond %{REQUEST_URI} !.*wp-content/plugins.*
RewriteRule ^(.*/)?files/(.*) blogs.php?file=$2 [L]

# add a trailing slash to /wp-admin
RewriteCond %{REQUEST_URI} ^.*/wp-admin$
RewriteRule ^(.+)$ $1/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule . – [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-.*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\\.php)$ $2 [L]
RewriteRule . index.php [L]

<IfModule mod_security.c>
<Files async-upload.php>
SecFilterEngine Off
SecFilterScanPOST Off
</Files>
</IfModule>

.  As far as I know there have been no php settings changes.  there is an abspath.php in my cforms folder on the server.  in it is  the following:<?php $abspath = '/home/fitgolf/public_html/'; ?>  the path to cforms is wp-content/plugins/cforms.  We are on PHP 5xx.

I did a reinstall of cforms 11 yesterday.  I deactivated it, then via ftp delete the Cforms folder and all sub-folders. Then I downloaded from your site and reinstalled, reactivated, and whalla…same problems, so I would assume that rules out a corrupt version of cforms.

Oliver said:

I've seen it many times before and it has been answered many times before ;-)

it's either your

• abspath.php  (missing, or wrong path inside)
• defect cforms installation (missing files, file/folder permissions)
• web server setting (security: .htaccess etc. or PHP setting)

check with your provider concerning the 404, they'll be able to pinpoint down the root of the problem.

I have the same issue. I've double-checked the cformsdata and cformssubmissions table, abspath.php, and I've just upgraded to the latest version, so all the files should be there (I'm on WP 2.8.6 tho).

I noticed mention that Audit Trail is sometimes a problem – I have that installed, but deactivating it doesn't solve the cforms tracking page.

The Firefox error console is showing:

Though I'm confused by that.

Any ideas? What file / folder permissions should I check? Is there anything specific I should be looking for in .htaccess etc.? Any other details for debugging this would be gratefully received.

Thanks Oliver. Where am I looking for the "temporary dump for the download file when exporting tracking data"? Would it be created in the root of the cforms plugin folder?

I changed the permissions on that file to 777, still got the same issue. The file was there though (zero bytes).

Again, the only thing in the Firefox console is:

Any other lines of attack?

Other browsers are behaving the same, but not being enlightening regarding what the error is.

What would an "odd entry" in .htaccess be?

I've found that the issue only affects the in-browser display. I clicked 'Download records' and that worked OK. So, it's not as critical now my client can actually access the data – but obviously it'd be good if there's any more clues about how to fix this.

That odd stylesheet error appears as soon as the tracking page loads.

Well, I'll let you know if any new angle comes up, let me know if you think of anything!

Wow, just got a nasty error from wordpress "Are you sure you want to do this?" when I tried posting just now.  Gray wordpress screen.

Ok, I too am having the spinning "processing, please wait…" message.

–> cforms.js and abspath.php are correct

–> still not working with all other plugins deactivated

–> firebug console says:

that links to jquery 1.3.2

–> this is what my header reads, "

//<![CDATA[
addLoadEvent = function(func){if(typeof jQuery!="undefined")jQuery(document).ready(func);else if(typeof wpOnload!='function'){wpOnload=func;}else{var oldonload=wpOnload;wpOnload=function(){oldonload();func();}}};
var userSettings = {'url':'/','uid':'1','time':'1265528608'};
var ajaxurl = 'https://mamancuna.com/wp-admin/admin-ajax.php', pagenow = 'admin', adminpage = 'cforms-cforms-database-php',  thousandsSeparator = ',', decimalPoint = '.';
//]]>"

Thanks so much, Oliver!
Best,
john.