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cforms II User Forum Troubleshooting Tell a Friend emails not showing up for HOTMAIL users *URGENT*

Tell a Friend emails not showing up for HOTMAIL users *URGENT*
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missang25

posts 1

3:43 am April 1, 2009
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Hi there,

I am having a huge issue with using the Tell a Friend form.  The only issue is that when HTML is enabled the emails are sent to a HOTMAIL user's inbox, however the body of them does NOT show. The email does show in full however if I remove the "Enable HTML" in the admin area.

Here is a screenshot example of what is happening:

Notice how there is no body text at all?  I have read a few blogs and this is common when trying to view HTML emails in Hotmail.. However I am not sure what can be done about this?  Does anyone have any advice?  

Any idea where the actual CSS file is to directly edit the outgoing email templates?  Maybe there is some code in there that needs to be altered?

I am using CFORMS 10.4 and this is happening on both the latest versions of Firefox and I.E

Any help is appreciated!
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Oliver

Munich, Germany

posts 6237

6:42 pm April 1, 2009
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missang25 said:

Notice how there is no body text at all?  I have read a few blogs and this is common when trying to view HTML emails in Hotmail.. However I am not sure what can be done about this?  Does anyone have any advice?  

If this is common Hotmail behaviour, I'd raise a ticket with Hotmail.

Any idea where the actual CSS file is to directly edit the outgoing email templates?  Maybe there is some code in there that needs to be altered?

check lib_aux.php.

I am using CFORMS 10.4 and this is happening on both the latest versions of Firefox and I.E

try 10.5 beta (link above the 10.4 download link)

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