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cforms II User Forum Troubleshooting Subject line gets garbled when using foreign characters in the Name

Subject line gets garbled when using foreign characters in the Name
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Guest

Martin

12:19 pm January 19, 2009
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Hi,

Thanks for this great plug-in (and a very nice layout on your website, too)

I have a particular problem, when people use the form to send an e-mail, about 3% of them get a subject called "SW5uc3BpbGwgdGlsIE90LnBycC4gbnIuIDIyICgyMDA4LTIwMDkpIGZyYSDDmHlzdGVpbiBFbGdhcsO4eQ=="

Admin e-mail subject is set to "Innspill til Ot.prp. nr. 22 (2008-2009) fra {Navn}" {Navn} being a field holding the Name of the sender.

First I thought those were random letters, but each 'wrong' message gets this particular string. So I went through the messages and looked if they had a particual difference from all the other "fine" e-mails. Turns out that when the Name of the sender starts with "Å" or "Ø" (norwegian letters), then the garbled subject comes up. If the same letter comes later in a name, then there is no problem with the subject.

Any idea why that is, and how I could resolve it?

The body of the message is just fine.
Admin

Oliver

Munich, Germany

posts 6237

7:03 pm January 19, 2009
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2

Special characters in the email address or subject line can kill the email structure…

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