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One Moment Please....Hanging after hitting send

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elio - Guest

5:26 pm - August 22, 2008

Please replace the ??? with your data!


[desc]:

I am running into the same issue as a few others.  After submitting, the page stays on "one moment please".  So I tried to hard code in the path for the lib_ajax.php file is located on my drive (http://www.montclairpetsitting.com/wp-content/plugins/cforms/lib_ajax.php) and that didn't work.  I reverted back to leaving the file as is. Even when I also typed the file name in my browser, and get the following....

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@eliocamacho.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I also changed my .htaccess file to read...

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

# END WordPress

This still hangs and I can't figure out what to try next.

Elio


Oliver - Admin

7:02 pm - August 22, 2008

posts 3656

It may be that your .htaccess settings are not taking effect if the server has been configured to always use its defaults.

I'm afraid I have to ask you to get in touch with your provider to find out why the server is causing the issues.

By the way, the correct sajax URL would be:

var sajax_uri = '/wp-content/plugins/cforms/lib_ajax.php';

but even this results in a 404 error.

It seems that your provider is prohibiting you from calling PHP files directly.

elio - Guest

12:34 am - August 24, 2008

My host requested the following information.  Could you give me any more information that could help me correct this on my hosts end.


Hello,

I am not seeing any errors for this plugin in the error log, can your developer give us log details that show the problem specificly so we can correct it?

Thank You
Daniel

Oliver - Admin

8:24 am - August 24, 2008

posts 3656

now that is interesting, since this URL:

http://www.montclairpetsitting.com/wp-content/plugins/cforms/lib_ajax.php

now works & I'm quite positive that it didn't before. So whatever caused the 404 is now working!

Anyway, your form needs to have an email address, so enable (check box flag) the  "Email" field as an actual email field (or start with the default form).

Right now the email sending is broken:

+:var res = '1*$#nError occurred while sending the message: |!!!'; res;


Does you provider support PHP mail() or do they require you to use SMTP?

CHK - Guest

12:15 pm - August 24, 2008

Whenever I press submit it doesn't even come up with "Please Wait", instead it just keeps on trying to load and never stops. In the end nothing happens!


Thanks!

Daniel - Guest

12:28 pm - August 24, 2008

Ok.. I'm pretty confused since I just started all this worpress thing.


So where do I find that var sajax path i have to change? It might be a newb question but I'm lost

Oliver - Admin

6:37 pm - August 24, 2008

posts 3656

All: Please read the FAQs first!

elio - Guest

12:38 am - August 25, 2008

ok...so I went back to the default page and it no longer hangs. 

Now I get "Error occurred while sending the message"

I checked the error log and nothing concerning this plug-in.


Thank you for all your help.

Oliver - Admin

7:38 am - August 25, 2008

posts 3656

Please see the FAQ's here, and check all items.

Also, check with your provider if they support PHP mail() and if there are any special requirements.

MMcNeive - Guest

9:08 pm - August 27, 2008

First off Great Plugin.


With that said, I have used this plugin many times in the same environments and have been successful with it. I'm using CForms II in Wordpress 2.5 which is hosted on Bluehost.


I've tested and been successful using gmail, and another work email address. However when I use my clients new Microsoft Exchange email address I receive the "Error occurred while sending the message."


Could this be happening due to some ME security? Would SMTP do the trick? I would provide the url but the site is behind a password.


Thanks for any help you can offer!

Oliver - Admin

12:13 am - August 28, 2008

posts 3656

Sorry I have no clue, but for some reason it doesn't surprise me that Exchange acts up... ;-)

To cforms the admin email address is just an address, if other addresses work fine, than it is to be assumed that the issue lies with the Exchange address and the local mail server not liking it much.

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