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cforms II Support Forum Troubleshooting Nothing is posted when using alternative form action

Nothing is posted when using alternative form action

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Drew

5:36 pm September 7, 2009

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Please replace the ??? with your data!

URL to the FORM: http://utilitiessavings.co.uk/…..lectricity
The browser used: FF v3.5.2 & Chrome v2.0.172.43
cforms version: 11.0
Your WordPress version: 2.8.4

Hi,

I have been toying with a simple form today, which I need to submit to a custom URL so entries can be dynamically added into our online database (Salesforce.com web-to-lead if anyone knows). The form seems to work fine when emailing, but that's no good to me. I have now set the form up to submit to an online POST checker (which I have checked with an old form from my old website, so I know it works), but I have yet to actually get the form the post any data to it.

I have tried tweaking a couple of things but nothing seems to be working. Could this be a problem with the latest version of wordpress? I'm quite new to this wordpress game, so any help is greatly appreciated.

I really hope I can get this to work because wordpress forms that I can edit the action field of is exactly what I need.

This is a great plugin BTW, I'm actually shocked at how good it is, just need to fix this tiny problem! Laugh

http://utilitiessavings.co.uk/…..lectricity

Admin

Oliver

Munich, Germany

posts 6002

7:12 am September 9, 2009

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I have now set the form up to submit to an online POST checker (which I have checked with an old form from my old website, so I know it works), but I have yet to actually get the form the post any data to it.

how did you configure cforms

I have tried tweaking a couple of things but nothing seems to be working. Could this be a problem with the latest version of wordpress?

nope.

** cforms home page ** donations

Guest

Drew

11:41 am September 16, 2009

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how did you configure cforms

I set the alternative action to http://www.hashemian.com/tools…..tester.php (this seems to work for any other form, and prints a text of the $_POST array, however when I use it with cforms it just shows nothing posted, as you will see if you try posting my form using the link above.)

I have not changed too many options but I wil try and summarise my setup below:

My installation of wordpress is set to use a subdirectory -/wordpress, but I checked sajax_uri and it seems ok.
Input fields DO NOT reset after submission.
Custom field names and IDs are enabled.
AJAX is enabled (still doesn't work if turned off though).
Admin Email settings have been left as defaults.
Auto-confirmation OFF.
NOT part of a multi-page form.

Any other questions please ask me and I will respond as quickly as I can (I was on holiday for the past 5 days but am back now)

ANY help is extremely appreciated.

Again the form in question is at http://utilitiessavings.co.uk/…..lectricity

Many thanks to anyone who attempts to help.

Drew

Guest

Drew

12:01 pm September 16, 2009

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Oh yes, just thought I would add that:

Tracking is enabled, but entries only appear when using the email posting method, and not with the alternative form action.
All of the global settings have been left as defaults.

Here is the code fragments from my page:

<!-- Start Of Script Generated By cforms v11.0 [Oliver Seidel | http://www.deliciousdays.com --><link rel="stylesheet" type="text/css" href="http://utilitiessavings.co.uk/.....cforms.css" /><script type="text/javascript" src="http://utilitiessavings.co.uk/...../cforms.js"></script><script type="text/javascript" src="http://utilitiessavings.co.uk/.....alendar.js"></script><script type="text/javascript">	var cforms = jQuery.noConflict();	Date.dayNames = ["S","M","T","W","T","F","S"];	Date.abbrDayNames = ["S","M","T","W","T","F","S"];	Date.monthNames = ["January","February","March","April","May","June","July","August","September","October","November","December"];	Date.abbrMonthNames = ["January","February","March","April","May","June","July","August","September","October","November","December"];	Date.firstDayOfWeek = 1;

	Date.fullYearStart = "20";	cforms.dpText = { TEXT_PREV_YEAR:"Previous Year",TEXT_PREV_MONTH:"Previous Month",TEXT_NEXT_YEAR:"Next Year",TEXT_NEXT_MONTH:"Next Month",TEXT_CLOSE:"Close",TEXT_CHOOSE_DATE:"Choose Date",ROOT:"http://utilitiessavings.co.uk/wordpress/wp-content/plugins/cforms"};	cforms(function() { Date.format = "dd/mm/yyyy"; cforms(".cf_date").datePicker( {startDate:"01/01/1899",verticalOffset:10,horizontalOffset:5,horizontalPosition:1 } ); Date.format = "dd/mm/yyyy"; });</script><!-- End Of Script Generated By cforms -->

…and the form…

<div id="usermessagea" class="cf_info "></div>		<form enctype="multipart/form-data" action="http://www.hashemian.com/tools/form-post-tester.php" method="post" class="cform cfnoreset" id="cformsform">		<fieldset class="cf-fs1">		<legend>Your Information</legend>		<ol class="cf-ol">

			<li id="li--2" class=""><label for="Title"><span>Title</span></label><select name="Title" id="Title" class="cformselect fldrequired"  title="Your title[id:salutation]">				<option value="Mr.">Mr.</option>				<option value="Mrs.">Mrs.</option>				<option value="Miss.">Miss.</option>				<option value="Ms.">Ms.</option>				<option value="Prof.">Prof.</option>

				<option value="Rev.">Rev.</option>			</select><span class="reqtxt">(required)</span></li>			<li id="li--3" class=""><label for="first_name"><span>First Name</span></label><input type="text" name="first_name" id="first_name" class="single fldrequired" value=""/><span class="reqtxt">(required)</span></li>			<li id="li--4" class=""><label for="last_name"><span>Last Name</span></label><input type="text" name="last_name" id="last_name" class="single fldrequired" value=""/><span class="reqtxt">(required)</span></li>			<li id="li--5" class=""><label for="email"><span>Email</span></label><input type="text" name="email" id="email" class="single fldemail fldrequired" value=""/><span class="emailreqtxt">(valid email required)</span></li>

			<li id="li--6" class=""><label for="company"><span>Company</span></label><input type="text" name="company" id="company" class="single" value=""/></li>			<li id="li--7" class=""><label for="Website"><span>Website</span></label><input type="text" name="Website" id="Website" class="single" value="http://"/></li>			<li id="li--8" class=""><label for="Message"><span>Message</span></label><textarea cols="30" rows="8" name="Message" id="Message" class="area" onfocus="clearField(this)" onblur="setField(this)">Type your message here</textarea></li>			<li class="cf_hidden"><input type="hidden" class="cfhidden" name="Our-ID" id="Our-ID" value="00D200000001OyY"/></li>			<li class="cf_hidden"><input type="hidden" class="cfhidden" name="retURL" id="retURL" value="http://utilitiessavings.co.uk/business-electricity"/></li>		</ol>		</fieldset>

		<fieldset class="cf_hidden">			<legend>&nbsp;</legend>			<input type="hidden" name="cf_working" id="cf_working" value="One%20moment%20please..."/>			<input type="hidden" name="cf_failure" id="cf_failure" value="Please%20fill%20in%20all%20the%20required%20fields."/>			<input type="hidden" name="cf_codeerr" id="cf_codeerr" value="Please%20double-check%20your%20verification%20code."/>			<input type="hidden" name="cf_customerr" id="cf_customerr" value="yyy"/>			<input type="hidden" name="cf_popup" id="cf_popup" value="nn"/>		</fieldset>

		<p class="cf-sb"><input type="submit" name="sendbutton" id="sendbutton" class="sendbutton" value="Submit" onclick="return cforms_validate('', true)"/></p>

		</form>

Yell

Guest

Drew

4:14 pm September 16, 2009

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UPDATE:

I have just had some success in posting the data, both to the post tester mentioned above, and directly into my online DB. I did this by removing enctype='multipart/form-data' from the form tag. It also works when changing the value to application/x-www-form-urlencoded.

I understand that multipart/form-data is only needed if the form needs to have a file upload field, so is there anyway I can change this value in cforms?

Many thanks

Drew

Admin

Oliver

Munich, Germany

posts 6002

6:29 am September 17, 2009

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Not without touching the code directly. But this is the first time after 700'000 downloads that I'm hearing 'multipart/form-data' to be an issue.

I suspect that something else is causing troubles (PHP or web server settings) and removing the above may only be a workaround.

** cforms home page ** donations

Guest

Drew

1:48 pm September 17, 2009

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Thanks for your reply again. Do you have an idea what php or server settings it might be?

I checked register_globals which is ON, the only other one I found any info on relating to similar enctype problems was with always_populate_raw_post_data – this is off on my server but I can't turn it on i just get a 500 error.

I have queried all of this with my host (dataflame) and they are looking into it.

If you want a look at my phpinfo() it is here: http://www.utilitiessavings.co…..s/test.php

You can see the working version of the form here: http://www.utilitiessavings.co…..stform.php (i just pasted the form into a new file and removed the enctype value)

As always any help appreciated.

Drew Cry

Admin

Oliver

Munich, Germany

posts 6002

7:31 am September 18, 2009

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no idea, sorry, but if your scenrio can be replicated your provider should know.

does cforms work fine on its own, with its own tracking?
did you try to disable Ajax support for a form?
also might want to try and turn off other plugins / use the default theme for testing…

** cforms home page ** donations

New Member

dietcheese

posts 4

9:29 pm October 14, 2009

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I have the same problem but with posting to an ASP script on a remote server. Apparently ASP reads POST variables differently then multipart/form-data variables and so no variables submitted from cforms make it to the ASP script. Can someone tell me where the best place to change the form type is?

Guest

maxaud

1:05 am December 19, 2009

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I'm having this same problem posting to aweber.

It wont accept the information unless I remove the enctype attribute.

Is there a fix for this or does anyone post to aweber and not have any issues?

Guest

Dan

8:52 pm January 6, 2010

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I am experiencing the same issue with the enctype being set to multipart/form-data. My form has a custom action and is posting data to salesforce. For some reason they are not accepting data encoded this way. If I copy the form and remove the enctype the form goes through.

Please give the option to change this option.

New Member

Druss

posts 2

10:04 pm February 18, 2010

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Sounds like there is more than "1 in 700,000 downloads" with this issue. :) I also must submit form data using "enctype=application/x-www-form-urlencoded". Sorry to say without this capability anyone who uses cforms to submit data to lead management software is out of luck. Is it something that can be changed in the code fairly easily?

Guest

Dan

8:23 pm March 4, 2010

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Same issue here, I've used Firebug to remove the encoding type and the form goes through no problem, we're submitting to constant contact.

Guest

Jennifer

10:15 pm March 4, 2010

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I ran into this same problem today. Created a form that had to submit to Salesforce and they apparently will not accept the form if it has that enctype="multipart/form-data" in it. Until a "switch" is added to cforms that will turn this on/off, I've completely removed this line from the plugin (of course this means we can't do any file uploads, but we don't need that feature so I'll accept that) – but here's how to remove it if you need to: in cforms.php line 354 – change this:

$content .= $ntt . '<form enctype="multipart/form-data" action="' . $action . '" method="post" class="cform'.( $cformsSettings['form'.$no]['cforms'.$no.'_dontclear']?' cfnoreset':'' ).'" id="cforms'.$no.'form">' . $nl;

to this:

$content .= $ntt . '<form action="' . $action . '" method="post" class="cform'.( $cformsSettings['form'.$no]['cforms'.$no.'_dontclear']?' cfnoreset':'' ).'" id="cforms'.$no.'form">' . $nl;

(I'd suggest making backups, etc. and of course when there are updates to cforms, if you overwrite your file, your form will break again…) :/

After making this change – the form submitted to salesforce just fine. :)

Admin

Oliver

Munich, Germany

posts 6002

7:11 am March 5, 2010

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I think this could be an easy enough new feature to be added for the next release.

** cforms home page ** donations

Guest

Jason

10:56 pm March 15, 2010

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Maybe the new feature could simply be simplified Salesforce.com web-to-lead support? I have a feeling that a lot of users would be interested in this functionality, and it's probably something that you could integrate very easily.

Admin

Oliver

Munich, Germany

posts 6002

10:58 pm March 15, 2010

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It's already implemented (v11.4) but won't be available until April.

** cforms home page ** donations

Guest

Jason

6:10 pm March 16, 2010

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That's fantastic news. For whatever reason I cannot seem to get this working on my own, although I feel like it should be relatively simple. Wish it were April already! By all means let me know if you need any QA testing.

New Member

jennyb

Paris

posts 1

3:57 pm July 27, 2010

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Drew said:

Thanks for your reply again. Do you have an idea what php or server settings it might be?

I checked register_globals which is ON, the only other one I found any info on relating to similar enctype problems was with always_populate_raw_post_data – this is off on my server but I can't turn it on i just get a 500 error.

I have queried all of this with my host (dataflame) and they are looking into it.

If you want a look at my phpinfo() it is here: http://www.utilitiessavings.co…..s/test.php

You can see the working version of the form here: http://www.utilitiessavings.co…..stform.php (i just pasted the form into a new file and removed the enctype value)

As always any help appreciated.

Drew

Hi Drew – I'm hoping you still follow this forum because I'm very interested to know if you were able to successful implement cforms for salesforce. i have a similar project for which the wordpress-to-salesforce basic plugin in insufficient….if you're willing to share, i'd be much obliged!

emailme@jennybeaumont.com

cheers!

-jennyb