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Not working properly
June 24, 2007
10:52 pm
Nando
Guest

Hi, I've installed everything but the for doesnt seem to work properly.

 

I recieve the comments, but all of them come with a blank email, with no comments at all and the sender adress as wordpress@mydomain.com instead of the person's real email….

 

What's wrong? 

June 24, 2007
11:35 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Before you post, please read the F.A.Q's

To properly support your inquiry, please provide standard information such as:

  • browser (and version) you're using
  • URL of the site/page in question
  • cforms version
  • possibly other plugins that might interfere
  • the actual error message (e.g. use Firebug)

A simple Help, cforms doesn't work etc. won't cut it.

June 24, 2007
11:52 pm
Nando
Guest

Browser: Firefox 2.0.0.4

URL: http://www.fernandosouza.org/?page_id=10

cforms version: the latest, I installed it today

plugins installed: akismet, zenphoto, a couple of google ones… 

error message: none.  Firebug? what's it?

June 25, 2007
7:44 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Nando said:

Hi, I've installed everything but the for doesnt seem to work properly.

 

I recieve the comments, but all of them come with a blank email, with no comments at all and the sender adress as wordpress@mydomain.com instead of the person's real email….

 

What's wrong? 


The form looks fine and seems to generally work, so it seems to be a configuration issue.

Since your WP sends the email to you (and to prevent mail server from thinking someone is abusing it) the FROM: address is correctly set to your WP's default address. However, the REPLY-TO address is set (this is covered in the FAQs!)

Firebug? what's it?

 Is an extension to Firefox that allows for easy troubleshooting of web deployments, CSS, Javascript etc.

You can send me your backed up config file (use the BACKUP up button) and a test email (one you say doesn't include the data).

You could also turn on DB tracking to see if all the form data is actually put into the database.

June 25, 2007
4:14 pm
Nando
Guest

I got your comment, but as explained, it came as a blank email.

 

What is the file you want me to send you? I didn't understand… 

June 26, 2007
7:35 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

It works like a beauty now. 

Form Admin / Email Options wasn't configured. 

On a general note:

Ok, I realize I need to put the new feature "Include pre formatted form data table in TXT part" into the FAQ's with an explanation:

If this is setting under (Form Admin / Email Options) is not chosen, the email sent to the admin WILL NOT include any form submission data. This is only to be de-selected, if you do not want the visitors details in the email OR already have included the detail (per custom Variables) in the header message(the field above).

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