are you trying to only download one records? if so, that's a bug which will be fixed in 9.2.

Try selecting more than one record (the last one will be discarded)

We are using cForms 10.5 on a 2.7.1 WP installation. The data shows up in the tracking database and we can view each record fine. However, when we go to download as a .csv the file is always empty.

I have tried selecting no records, selecting a few records (we only have 14 right now anyway for this form), and selecting all the records. The downloaded .csv is always empty.

I have tried on IE 6&7, Firefox 3 and Safari, thinking it may be a client-side browser issue. Still no luck.

Any ideas?

Thanks for your help.

Sincerely,

Rich

yes. both tab and xml files are coming up empty.

However, I just noticed something else. I submitted the form a few more times and I am receiving the e-mail with the form information but the tracking database is not updating with the new records. I wonder if this is related.

I just checked that my form is not excluded from database tracking and yet the database is not showing the new records (even though I receive an email with the information)

I am having this same exact problem. I also have the error It appears that cforms was not able to create abspath.php," I think the two problems might be related. I have had the abspath.php error since installation and still after reinstallation of cforms 10.5.

Any solution to this? Can't find anything on the web.

I have resolved the abspath.php error but I still can't download records in any format. I can view all my form submissions, but when I click "download records" I get the following error, with all three formats (tab, csv, xml)

Warning: fopen(D:\\Hosting\\4127700\\html\\wp-content\\plugins\\cforms\\js\\include/data.tmp) [function.fopen]: failed to open stream: Permission denied in D:\\Hosting\\4127700\\html\\wp-content\\plugins\\cforms\\js\\include\\lib_database_dlentries.php on line 98

Warning: fwrite(): supplied argument is not a valid stream resource in D:\\Hosting\\4127700\\html\\wp-content\\plugins\\cforms\\js\\include\\lib_database_dlentries.php on line 164

There is more to the error but it very long.

I just tried upgrading to the latest version and installing the patch, but I get the same error.

When I try selecting just one record I get an emtpy csv, .txt or xml 

Thanks for any help, it is really appreciated. I have spent several hours trying to find a solution.

Ok, I resolved the issue by changing the permissions in hy hosting account for the cforms file  from inherit to read and write. 

I am really new to web building, so I didn't understand where to change the permissions when I got the abspath.php error. I fixed that error by installing the abspath.php file in the cforms file but I still needed to change cforms file's permissions in order to download my form submissions.

As usual, I over complicated this by being a noob.

Thanks for the help, I am so glad that I get to keep using cforms!