I'm trying to create a custom call to the Campaign Monitor API when the user submits the form, and it's all working with one exception: the contact form never returns the success message to the browser, but rather hangs on "One moment please…"

This is not a path issue, as the Ajax is actually working correctly, it's just not returning the success message. I receive the email, and the Campaign Monitor call is also successful.

The code I'm using (in /plugins/cforms-custom/my-functions.php) is as follows:

function my_cforms_action($cformsdata) {
    $form   = $cformsdata['data'];
    $subscribe = $form['I would like to subscribe to the Newsletter'];

        if($subscribe == 'on') {
            require_once('CMBase.php');
            $api_key = 'MYACTUALAPIISHERE';
            $client_id = 'MYACTUALAPIISHERE';
            $campaign_id = null;
            $list_id = 'MYACTUALAPIISHERE';
           
            $cm = new CampaignMonitor( $api_key, $client_id, $campaign_id, $list_id );

            //This is the actual call to the method, passing email address, name.
            $result = $cm->subscriberAdd($form['Email'], $form['Your Name']);
        }
}

The file "CMBase.php" is also in the cforms-custom directory, and I know it's being accessed correctly because the submission is working.

I've done a lot of troubleshooting and the line that seems to be giving the trouble is the require_once('CMBase.php'); line. Without that line the Ajax reply happens, with it, it doesn't.

I can't for the life of me figure out why that should be true.

Any help?

Hi leggo-my-eggo,

Can you share some more details about how your intergrated Campaign Monitor and cforms? I think I'm trying to do what you've done but so far I've been unsuccessfull.

I'd like to have a 'subscribe to newsletter' check box on a standard form that will add the users name and email to our Campaign Monitor subscriber list.

Thanks, Leon.