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Guest
| Jane 9:44 pm January 16, 2009
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I've setup 2 different forms, one a simple 1 page contact form that works no-problem, I recieve email notifications & see them in the dashboard. The second form, is a 2 parter, in which the 2nd page allows for an upload. The form APPEARS as if its uploading the file (no waiting message is given though) and after "upload instead of redirecting to my custome-specified Redirect page, it just takes you back to the 1st part of the form. No email sent & no upload/notification in the dashboard. And this is what I'm seeing in my broweser after it's refreshed the page: mydomain.com/file-transfer#usermessage2b
Now, I took the SAME information and placed it on the 1st page of the form, making it a 1page form, and it uploads beautifully, I get notification email & it appears in the dashboard.
Perhaps I have some setting wrong in creating the 2part form but I can't figure it out? I checked the faqs and searched the forum, but didn't see anyone else having this isse.
I'm running the newest version (clean install) of cforms and Wordpress 2.7 The link to the form causing me the trouble is: MySite to try to figure this out, I've set it back up to be a 2 part form with the upload on the second page…
Any help would be greatly appreciated. Thank you.
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Admin
| Oliver Munich, Germany posts 6237 11:50 am January 17, 2009
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what is odd is that the back button is already not working. perhaps this is a PHP Session issue.
if you remove the upload field, does the 2-part form work then?
also double check your multi-part/page form settings thoroughly for both forms.
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Guest
| Jane 4:28 am January 18, 2009
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No- I removed the upload link & the form still won't send me an email or appear in the dashboard.
I have the 1st form page checked "Suppress admin email.." & Checked "this is the first page" and the 2nd page has the "stop here last form" selected. And after it "supposedly" finishes sending the form, it kicks me back to the FIRST page of the form, instead of redirecting me to the "success" page I've setup.
I think I have all the settings setup correctly, I've double checked everything I can think of in the form itself, but don't know much about servers or PHP settings.
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Admin
| Oliver Munich, Germany posts 6237 9:46 am January 18, 2009
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Can you try and not use the form redirection? Does it make any difference?
Also, when not selecting "Suppress admin email.." for the first form, do you get an email for the first form at least?
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Guest
| Jane 9:43 pm January 21, 2009
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I turned off the custom redirection – no change. Still doesn't go through.
I turned ON the email admin for the first page form & I DO GET a email from it in my dashboard…, but still nothing comes through for the second form.
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Admin
| Oliver Munich, Germany posts 6237 10:01 pm January 21, 2009
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do you have the browser cookies turned on?
can you check (perhaps with your provider) if your PHP settings re: sessions are properly set?
if you disable the multi-part feature for the 2nd form, and include the 2nd form in a test post, does it work?
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Guest
| Jane 3:00 am January 22, 2009
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Yes, when I use the form independently it works fine, it's just when it is part of the multi-part setup that it doesn't go through.
I'm not sure what you meant about the PHP settings so I ran PHPinfo on my site and this is what it provided for the "session" area:
| Session Support |
enabled |
| Registered save handlers |
files user sqlite |
| Registered serializer handlers |
php php_binary wddx |
| Directive |
Local Value |
Master Value |
| session.auto_start |
Off |
Off |
| session.bug_compat_42 |
On |
On |
| session.bug_compat_warn |
On |
On |
| session.cache_expire |
180 |
180 |
| session.cache_limiter |
nocache |
nocache |
| session.cookie_domain |
no value |
no value |
| session.cookie_httponly |
Off |
Off |
| session.cookie_lifetime |
0 |
0 |
| session.cookie_path |
/ |
/ |
| session.cookie_secure |
Off |
Off |
| session.entropy_file |
no value |
no value |
| session.entropy_length |
0 |
0 |
| session.gc_divisor |
100 |
100 |
| session.gc_maxlifetime |
1440 |
1440 |
| session.gc_probability |
1 |
1 |
| session.hash_bits_per_character |
4 |
4 |
| session.hash_function |
0 |
0 |
| session.name |
PHPSESSID |
PHPSESSID |
| session.referer_check |
no value |
no value |
| session.save_handler |
files |
files |
| session.save_path |
/tmp |
/tmp |
| session.serialize_handler |
php |
php |
| session.use_cookies |
On |
On |
| session.use_only_cookies |
Off |
Off |
| session.use_trans_sid |
0 |
0 |
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Admin
| Oliver Munich, Germany posts 6237 7:49 am January 22, 2009
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there should also be a settings referring to the PHP temp folder for storing the sessions, might need to check that setting as well re: proper path and folder permissions.
what's your URL?
you can also insert activate some debug code in cforms.php (in 2 locations), search for "debug" to see if the SESSION is containing proper data.
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Member | iasthaai posts 8 7:17 am February 12, 2009
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I'm having the same issue! I've been trying so hard to get these multi-part forms working following the instructions to a "T" (check suppress until last form, etc.). No matter what, the forms start looping and I keep getting routed back to the first form, then on to the next, never reaching the final form. 
Did version 9 have this probem, because if not I will downgrade. I need this to work soon or I will have to search for another option (altought I'm not sure if there is one except coding it myself  ).
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New Member | gracearden posts 3 4:15 pm February 12, 2009
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Hello:
I am also experiencing the same issue. I have two multi-part forms. Please help. http://gracearden.com If I am suppose to change some php settings, please tell me where I find these settings. I am not a programmer. 
Thank you very much for this plugin. After I work out all the issues, it will be a great asset to my site.
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Admin
| Oliver Munich, Germany posts 6237 8:10 pm February 12, 2009
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please do not cross post, see the other thread.
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