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Mail Sucess message not showing
May 13, 2007
10:23 am
Vardaan
Guest

..Afer submitting the form …there is no message success message nor in top of form nor when i opt for pop-p option

though i m getting the mails thru form in my admin mailbox…but after the user press the submit button it seems to them that form submission process is still running…as it shows above the form – "one moment please…"

 

May 13, 2007
11:22 am
Oliver
Munich, Germany
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Forum Posts: 6400
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March 6, 2005
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could be either a javascript issue or php (ajax) related.

when you turn off the ajax feature, does it work then?

can you post a url?

June 17, 2007
11:43 pm
Sami
Guest

i have the same problem! please help!!!

June 18, 2007
7:33 am
Oliver
Munich, Germany
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Forum Posts: 6400
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March 6, 2005
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Sami, you've provided zero info, how can I help?

June 18, 2007
9:24 am
Sami
Guest

sorry…

well i have installed the current version of cforms an wordpress 2.2 (the newest).

and look here: http://www.website-royal.de

(this is German!) but go to "Kontakt"

 

thank you! 

June 18, 2007
7:33 am
Oliver
Munich, Germany
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March 6, 2005
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the error message says:

str_repeat() [<a href='function.str-repeat'>function.str-repeat</a>]: Second argument has to be greater than or equal to 0…

Have you configured the spacing between labels & data correctly? It's a setting for the txt email messages (main cforms config page) and requires a number of at least 1.

June 18, 2007
10:03 am
Sami
Guest

yes the Spacing between labels & data ist 5!

i also deactivated and activated the plugin but it still does not work!

by the way the message ist sent perfektly.. the problem is only the missing confirmation…

please help me!

:(

June 18, 2007
8:08 am
Oliver
Munich, Germany
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Forum Posts: 6400
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March 6, 2005
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ok, i just realized that's a semi-bug in cforms and I'll fix it by adding some validation: the "spacing number" must be larger than the biggest form field name, otherwise a negative number will be produced causing the error. Try a number larger than 20.

June 18, 2007
10:16 am
Sami
Guest

THANK YOU VERY MUCH!!!!

i put the Spacing between labels & data to "20" and now it works!!! 

August 1, 2007
11:20 pm
My Overseas Doctor
Guest

Hello, I'm having the same problem at my site, (messages are coming through but page hangs at one moment please) http://www.myoverseasdoctor.com/contact-us/ and I would like to know where and how exactly to go about increasing the spacing between labels & data to 20?

I have cforms ii with wordpress 2.21

thanks!

August 3, 2007
4:09 pm
My Overseas Doctor
Guest

I found the spacing between label & data and set it to be larger than the sum of all the characters in my largest field (45), but I'm still having the problem.

I had to change the "one moment please" message to "sent, thank you for your inquiry" to at least let people know the data was sent. But how can I fix this properly?

Thanks!

August 4, 2007
2:08 am
Mike Thomas
Guest

I have the same problem with http://www.bloginterviewer.com .  I have the spacing set at 30.

August 4, 2007
2:05 pm
Oliver
Munich, Germany
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Forum Posts: 6400
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I'm still traveling but will look at your issue once I'm back home.

August 5, 2007
8:47 pm
Oliver
Munich, Germany
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Forum Posts: 6400
Member Since:
March 6, 2005
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My Overseas Doctor said:

I found the spacing between label & data and set it to be larger than the sum of all the characters in my largest field (45), but I'm still having the problem.

I had to change the "one moment please" message to "sent, thank you for your inquiry" to at least let people know the data was sent. But how can I fix this properly?

Thanks!


I submitted two test mails via your form, and while it seems to work just fine with Javascript turned off, the ajax method results in jumping to your home page.

Did you get both mails?

August 5, 2007
8:54 pm
Oliver
Munich, Germany
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Forum Posts: 6400
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March 6, 2005
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Mike Thomas said:

I have the same problem with http://www.bloginterviewer.com .  I have the spacing set at 30.


Mike, "the same problem" is a bit vague. I've submitted two test mails via your form, and while it seems to work just fine with Javascript turned off, the ajax method results in falling back to the non ajax one due to other Jaavscript errors you have on your website.

Also, I tried loading

http://bloginterviewer.com/wp-content/plugins/contactforms/js/cforms.js
and the webserver can't find it, hence no Javascript/Ajax support!

 

August 8, 2007
3:31 pm
My Overseas Doctor
Guest

Yes i did Oliver and thank you – but the forms have always worked fine on the contact us page which is where I think you entered your info, but did you try the quote form? That's the one I'm having trouble with right now.

Thanks!

August 8, 2007
10:49 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
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This seems odd, since you're other form is indeed working just fine. I'd say it's a config error – I'll send you an email…

EDIT:   email bounced….

This is the Postfix program at host randymail-mx1.g.dreamhost.com.
I'm sorry to have to inform you that your message could not be
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
 			The Postfix program

 

August 10, 2007
9:33 am
fmatamoros
Guest

Hello, i've a problem with form. Only appears "one moment please…" and nothing more. I don't know the cause of problem

My form is in http://zedtesters.joolo.com/wordpress/ and it's the form of the example.

Can you help me??

P.D: Sorry for my English, I'm from Spain. Thanks

August 10, 2007
7:53 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

fmatamoros said:

Hello, i've a problem with form. Only appears "one moment please…" and nothing more. I don't know the cause of problem

My form is in http://zedtesters.joolo.com/wordpress/ and it's the form of the example.

Can you help me??

P.D: Sorry for my English, I'm from Spain. Thanks


The problem is related to your hosting company which interjects a "Hosted by Joolo.com" image when ajax tries to read & process the submission results.

There is little you can do about that, except to either upgrade to a sponsor-free account or revert back to non Ajax form (simply disable Ajax support).

August 10, 2007
8:49 pm
fmatamoros
Guest

Thanks Oliver, what free sponsor you recommend me ??

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