Please replace the ??? with your data!

• URL to the FORM: http://tinyurl.com/yjeqx7q
• The browser used: Firefox
• cforms version: 11.1
• Your Wordpress version: 2.9

When I submit my form, both this form and the other form I have on the main page, they get stuck on the 'One moment please' message and the email doesnt get sent. What could be the problem?

not yet, i just submitted this question yesterday :) am waiting for a reply

Not sure if this makes sense (im a beginner) I think that Ive narrowed this issue down to an environmental one.  I have cformsII on a dev and it was working fine during testing. After moving to production (godaddy environment maybe different) the plugin gets stuck… not sure if this helps but really need to figure this out… customer = not happy!

I don't understand how to do:

Check/Adjust js/cforms.js for correct path (var sajax_uri =…)

where, how and what?? and what do we put instead of the … after the =

??

thanks

I am also having a similar hanging at "One moment please.." problem.

I had the form working fine with an earlier version of both WP and cforms. I upgraded WP to 2.9.1 and cforms to 11.3 and it stopped working.

The link to the form is:

http://saveyourface.com/askdoc…..-question/

I suspect the problem may be related to the fact that WP is not installed at the root of the website, it is one level down. I did add what I believe to be the correct path in abspath.php. And I  fixed the path for sajax_uri in cforms.js since I saw error messages that seem related to the fact that the WP was installed one level down from root.

Those messages went away with the change in cforms.js but I still have the problem with the hanging. Now I get the following error messages:

<br />
<b>Warning</b>:  fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: php_network_getaddresses: getaddrinfo failed: Name or service not known in <b>/home/salembiz/public_html/saveface/askdoc/wp-content/plugins/cforms/phpmailer/class.smtp.php</b> on line <b>122</b><br />
<br />
<b>Warning</b>:  fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to mail.authsmtp.com :25 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in <b>/home/salembiz/public_html/saveface/askdoc/wp-content/plugins/cforms/phpmailer/class.smtp.php</b> on line <b>122</b><br />
+:var res = '1*$#n<br />SMTP Error: Could not connect to SMTP host.|!!!'; res;

Any suggestions on how to get this working would be appreciated.

TIA,

–Doug

I was having this issue after upgrading to 11.3.  After I upgraded, cforms needed a permissions change to create the abspath.php file.  I changed the permissions for the plugin folder "cforms" to allow the creation of abspath.php.  After that, forms would not submit and just hang.  I then changed the permissions back to 755 for the "cforms" plugin folder and now everything works fine again.  Check your permissions, it may be a folder permissions issue, as it was for me.

Just a quick note: Tried, and succeeded, with changing the path as described above. In my case, the domain mapping plugin for wordpress mu sets the URL for the blog to one URL, while the plugin expected another URL.

I'm having the exact same problem with all my forms. There is some kind of infinite loop. When I refresh the page on my WP Comment form, the comment is posted and the email is sent. But obviously, this situation is not ideal since it is awfully confusing for the person positing the comment. The contact us form does not work at all, refreshing does not send the email.

I went into my files and looked at the [ var sajax_uri="http:// ] line in the cforms.js file, but it says:

var sajax_uri = 'http://strategicrailroading.com/wp-content/plugins/cforms/lib_ajax.php';

http://strategicrailorading.com being the right url. So I didn't change anything.

On another blog they reference this problem and state that it can be fixed in the global settings html code, but the post is very ambiguous as to the correct steps to take.

Any information would be much appreciated as this is holding me back from completing this blog.

Abraham

Been through all the FAQ, multiple searches on the forum, etc. Having the same problem as everyone else. Form doesn't submit, just hangs. Doesn't send email. Doesn't redirect. 

Disabled ajax nothing changed. Enabled ajax on one form again and now I don't get a success message. All submissions are being recorded in the tracking table though. Checked cforms.js and everything there is ok.

Form #1 – http://vehiclerecycling.net/contact-us/

Form #2 – http://vehiclerecycling.net/ve…..tion-form/

Version 11.4 on WP 2.9.2

I am having the same issue as everyone above.  First, here's my info:

url: http://www.ohiohumanities.org/…..age_id=481

cforms version: 10.2

wp version: 2.7.1

I know, I'm past due for some updates, however, everything was working perfectly until the other day.  Yesterday, my site completely shut down (both front end and admin) due to some inactive plugin doing.  I ended up deleting my the content of my plugins folder to get my site working again and have since reactivated all necessary plugins without issue.  Everything is now working fine, except that I am getting stuck on "One Moment Please…" when attempting to submit through Cfroms. 

As I said, prior to yesterday Cfroms was working perfectly and it seems as though all of my Cforms settings have remained the same.  I updated to the newest version of Cforms, which did not help the problem (I've since reverted to v10.2).  I've followed the advice in this forum:

[ var sajax_uri="http:// ] line is correct

tried with a refreshed, cleared browser

even changed my on the Cfroms folder permissions to 755 as someone suggested. 

Right now, I am totally out of ideas.  Any help would be very very much appreciated!

Thanks so much!