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Form submission returns " Dear {Your Name} " instead of the entered name
January 16, 2008
11:21 pm
DawgsPurpleReign
Guest

Please replace the ??? with your data!


[desc]: I'm testing my CformsII widget and after I enter the information and submit, I get an email that says "Dear {Your Name}" instead of "Dear Dirk Digler" or whatever name I enter in the the name field.

 What is going on with the {Your Name} variable? Thank you very much for any help on this annoying issue I am having._

January 17, 2008
7:36 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

This happens  because you have changed the field label from {Your Name} to {Your Name *} – from what I can see.

If you consider this in your variable it should work again. Also, if you have turned on DB tracking, it also shows you how exactly the fields are tracked (and can be referenced) cforms.

PS: If you apply the below fix for your CSS theme (use the built-in editor), your layout issues will be corrected.

ol.cf-ol {
margin:0pt !important;
}

 

January 26, 2008
3:11 am
Dave
Guest

I've also been trying to configure cforms on a new WordPress blog
I'm building, but have had the exact same problem:  Only "{Your Name}"
appears rather than the name typed in the name field -- both in the
auto-confirmation message sent to the visitor ("Dear {Your Name}"….),
as well as in the e-mail sent to the site administrator ("A message
from {Your Name}" appears in the subject line, although the actual
e-mail body does contain the correct name).

I've double-checked
the field label, and it correctly reads as you indicated.  I've copied
and pasted the exact label here:  Name|{Your Name} 

Any other ideas I could try? 

Sorry, but there's more:  Undecided 
The form is sending multiple copies of the same
auto-confirmation….anywhere from 3-6 copies, most within a minute or
two but some a half-hour or so later. Finally, the customized language
I had inserted for the auto-confirmation message isn't saving -- it's
still sending the original message.  I've changed and hit "Update
Settings" 3 times, but still only the original message is sent.  Is
there another setting somewhere that controls this, other than the
"Auto Confirmation" section on the main admin tab? 

Thanks.

January 26, 2008
3:33 am
Dave
Guest

Sorry -- here are the basics:

  • browser (and version) you're using:  Firefox 2.0.0.11
  • URL of the site/page in question:  (under development)
  • cforms version:  v7.11
  • possibly other plugins that might interfere:  ?
  • the actual error message:  Dear {Your Name},
January 26, 2008
9:06 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

I looked at your code and see 'Your Name *' – there IS an * in your label! --> please see my first reply.

There form can only send once, I've tried your form and only get one copy – so this works nicely. Perhaps you had a few test emails lined up in queue, that were delivered at once?

PS: You still have the CSS isue (see my reply above)

February 7, 2008
10:13 pm
Tomsn
Guest

Hi

i have the same problem but i didn't change the variable. In the cforms settings i leav the originaly {Your Name}

Tom

February 8, 2008
7:32 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

If you change your field settings (label etc) then you'll have to adapt your {variables} accordingly.

After an upgrade it's always advisbale to double check your settings, also, because new settings may have been introduced.

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