Sounds like a Javascript library conflict between the two Ajax plugins. try deactivating your other plugins one at a time to see if you can identify which one has the conflict.

hmm…I'm having the exact same problem at http://digitaldissent.info/contact/ which is a website i'm working on for someone. It's confusing, my personal webpage the form works fine. We have the same plugins besides this one. I've updated the cforms.js file per instructions. Any ideas?

The form is freezing on submit for me but only when used in IE7 not in Firefox. Any ideas?

The url is http://syracuseareayouthworkers.com although I turned off the Ajax functionality and it works fine, just not with the "fancy" features.

I turned the ajax back on and the form is still freezing in IE7 for me.

I figured out the issue:

Your first non-email entry in your multi-recipient drop-down box needs to be given a '-' (dash) as the optional value and the field must be made required.

The source of the issue is different though and much easier to "fix".

As mentioned in most other posts that address the 'stalling' form submission, you must clear your browser cache and restart your browser to make sure the new JS file really gets loaded.

EDIT: I spoke/wrote too fast, here is the actual error message:

It seems that you're using phpmailer?

Are you using another plugin with phpmailer support?

Actually I think I figured out what I'm using that also uses phpmailer, I have backup wordpress installed. Could that be the problem? Is there a way to make them work together?

it's a wordpress plugin that allows you to have regularly scheduled backups emailed to yourself, you can see it here: http://wordpress.designpraxis.at/plugins/backupwordpress/

there are a few troubleshooting threads on that wordpress that mention having problems with it interfering or not working when using other plugins with php mailer.

any ideas? i have contacted my web support person but not heard back yet.

Oliver said:

It's the same old issue that has been covered a zillion times in this forum and is answered in the FAQs, too:

Correct your cforms.js file:

var sajax_uri = '/collegestudents/wp-content/plugins/cforms/lib_ajax.php';

Sorry I was the zillion and oneth one. I did look in many places before posting this. I guess I looked in the wrong places. This did help, even though that file is kind of scary looking to a novice and it does say something about NOT changing that line. I changed it anyway and now the form works great.

THanks,

Jeff Voegtlin