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Form does not submit to VTiger CRM
July 2, 2013
2:01 am
Rbot
Guest

I did read the FAQ's and searched but found nothing.

 

We are using vTiger's CRM as a backend and cforms as a frontend form. vTiger's built in forms do successfully work however they don't provide the customization we need, it only lets you enter preassigned fields such as 'Last Name' or 'Country' and we need fields specific to our product.

I followed this tutorial from vtiger's wik: https://wiki.vtiger.com/index.php/Webforms#Integrating_existing_forms_with_vtiger_webforms

I know it works somewhat because if I give vTiger's webform a submitted redirect link it will redirect to our \"Thank you for contacting us\" page. However, no new entries show up in the CRM Lead's page, meaning no data is sent near as I can tell.

If I turn off the submit redirect it brings me to our CRM's capture.php page (http://crm.rbot.us/modules/Webforms/capture.php) with the message:

{\"success\":false,\"error\":{\"message\":\"Required fields not filled\"}}

 

The only possible solution that I can think of is that cForms is trying to submit the data based on vTiger's webform settings (see attached) and requires the fields to be the same. However, if that is the case then cForms won't work for us either as it is exactly the same as a vTiger form but with a different appearance, or does someone know how to add custom fields to vTiger? The 'Last Name' and 'Email' fields are required by vTiger and cannot be unselected.

I'm new to webdev so please add explanations to technical answers.

Thank you

July 2, 2013
2:03 am
Rbot
Guest

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