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cforms II User Forum Troubleshooting Fata Error when d/l database through CformsII > Tracking

Fata Error when d/l database through CformsII > Tracking
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Rebecca

8:50 am August 18, 2008
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  • The browser used: Firefox 3.0.1
  • cforms version: 8.5.1
  • Your Wordpress version: 2.6 (I think)
  • Error Message: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 786581 bytes) in /home/apampere/public_html/wp-content/plugins/cforms/js/include/lib_database_dlentries.php on line 113

[desc]:
I get this description: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 786581 bytes) in /home/apampere/public_html/wp-content/plugins/cforms/js/include/lib_database_dlentries.php on line 113

When I try to download the database (as admin) as CSV or TAB from cformsII > tracking – Download Records.

Records download as XML but give an error when opened in excel; "XML Parse error"

Reason: an invalid character was found in text content.

Line: 9049

Column: 19

File Offset: 480972

I can go into dreamwaver and fix this line but there's not way that should be done every time when exporting the database.

Also, the fields then show up not in columns but in different rows so its extremely difficult and time comsuming to sort.

Any way to fix this through Wordpress?
Admin

Oliver

Munich, Germany

posts 6237

10:28 am August 18, 2008
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2

You're mixing up two things.

You PHP memory issue you can only fix by allocating more PHP MEM, see the FAQs and check with your provider if you don't know how to do it.

Secondly, the download feature will currently download all selected submissions, this could even be across all forms, which in turn means that the columns may not match up.

Use the filter to narrow down the (downloadable) results.

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