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Error when pressing submit
June 28, 2007
3:53 am
Pablete
Guest

Hello, can you help me with this ?

On submit, a green "ERR" message appears at the top of the form

I´m testing with

Browser: IE6
URL: http://www.pabletes.com.ar/?page_id=26
cForms version: 5
Other Plugins: NO
Wordpress: 2.0.2

Thanks,

Pablo

June 28, 2007
6:58 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

If you see this error, the form and thus plugin usually works fine to the point of sending the email.

  1. please double check your Form Admin / Email Options settings thoroughly for correct email address(es)
  2. Try alternative admin email addresses
  3. Do you receive any emails from W (e.g. passwords, comments notifications)?
  4. Check your PHP servers mail() function
  5. Can you check your mail servers log files?

The issue has very likely to do with either a local mail server problem, a malformed email address or a general issue with the PHP function mail(); – if the latter is the case and your blog is using wp_mail(); you may want to try and replace all instances of @mail with wp_mail in cforms.php (search &replace).
You may want to check with your hosting provider first.

 

 

June 29, 2007
3:52 am
Pablete
Guest

Hi Oliver…

I´ve tried those things but i couldn´t solve it.

 

  1. Everything is ok
  2. i changed the address but it´s the same
  3. I receive mails from WP without any problem
  4. I changed @mail for wp_mail but and now i don´t get any message, but the mail is still missing. If i disable ajax i get the same message "Error…."
  5. I can´t check the log

Any other idea ?

 

Thanks

 I get this message

Warning: mail() [function.mail]: SMTP server response: 550 Sender address must be specified.

June 29, 2007
6:59 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

When and where do you get this warning message? After you changed to wp_mail?

You could try one more thing, and that is: search the hardcoded FROM: address, just look for "From:" and replace whatever comes after that with an email you're positive that your mail server knows and accepts:

Look for all:

$headers = "From: \\"".get_option('blo [....]  ">" . $eol; 

And change to,e g.:

$headers = "From: <youremail@domain.com>" . $eol;

I can also offer to take a quick look at your form configuration, just use the BACKUP button on the main admin page and reply to my email (just send you one).

June 30, 2007
7:02 pm
Pablete
Guest

Excellent !!!! That´s the solution for this problem !

Here is what i did :

1) Keep the mail function (It wasn´t  necessary to change @mail for wp_mail )

2) Change $headers = "From: \\"".get_option('blo [....]  ">" . $eol; 

FOR

$headers = "From: <wordpress@mydomain.com>" . $eol;

 

That solved the problem !!!!!

Thanks Oliver

June 30, 2007
7:16 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Excellent!

In hindsight, I think I should've left the FROM: config field in the admin interface for better flexibility  – despite the risk that I may actually get even more support requests for mal-configured ones ;-)

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