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downlooad of data from cformII fails
download,fail,tracking,formdata
Tags: ***
February 6, 2013
6:23 pm
nvhhealth
Guest

My application was moved to a new server by my web-hotel administration. The download of tracking- data does not work anymore on the new server. A formdata-file is generated, but it is empty.

Suggestions?

February 26, 2013
8:45 pm
jason57658
Guest

Similar problem, but when I click on download records, I submit and am given a blank web page.

October 9, 2013
5:14 pm
Brandon
Guest

It's not convenient, but we found you have to manually select the records you want to download before generating the file.  Then it will be populated with the records you selected.  This isn't an acceptable solution when you have 1000s of entries, but it will get you through some situations in a pinch.

October 23, 2013
4:52 pm
Alphatrots
Guest

Hi Oliver,

This problem seem to be around for more then a year. Is there a way to solve this other then selecting all individual records? Thanks again for all the effort by the way.

Kind regards, Berend Raap

October 23, 2013
5:17 pm
Alphatrots
Guest

Additional info:

This url:

http://alphatrots.nl/wp-content/plugins/cforms/js/…..type=email

causes a 500 exception error

February 12, 2014
5:51 pm
Simon
Guest

This is also happening to me. WP 3.8.1, Cforms 14.6. It's been happening since WP 3.6 and Cforms 13.1.

I can individually select records, but I have over 2000 of them. Trying the 'download all' gives me the same URL as Alphatrots:

/wp-content/plugins/cforms/js/include/lib_database_dlentries.php? followed by a bunch of options.

The page itself is empty. Anyone know what's going on? Why is lib_database_dlentries.php failing to do anything? I've disabled other plugins (especially NextGen gallery) and still no joy.

I can download the table from phpMyAdmin, but this doesn't really help because of the formatting. The 'download all' CSV option used to be formatted perfectly, with the data arranged in columns, but exporting direct from the database gives everything in rows, which is a nightmare, especially with a long form: if I have, say, 20 form fields, then the data for each column is in every 21st row. It takes longer to format that than it does to individually extract each entry via the tracking table.

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