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Download tracking data does not work in FF or IE
July 26, 2007
10:55 pm

Hi everyone! Sorry for my english and really sorry if this error is already resolved in any part of this forum.Embarassed

I work here with cforms II version 520, WP 2.2.1, Firefox, IE 6.0.2900 and Safari which I dont know the version.  Everything works fine but when I try to download the tracking data in CSV version or TXT, it simply does not download in FF or IE. The page only reloads and the file does not appear to download, but it works in Safari.

Safari on MacMini and IE and FF on Windows.

The file download(ed) through Safari appears to be good. I really dont know what is happening. Any help is welcome.


July 26, 2007
11:40 pm
Munich, Germany
Forum Posts: 6400
Member Since:
March 6, 2005

I'm pretty sure it works for IE and FF as well, I just tested on Windows. You might want to check your browsers preferences in terms of CSV / TXT files. Check for auto-download etc.

But the fact that you wrote "page only reloads" could indicate that you might have turned off Javascript in these browsers.

July 27, 2007
12:12 am

Thanks for the reply Oliver.

I am at home now and tested the download on Opera and FF and it works. I turned off Javascript on both browsers (i think i did it) and it works too.
Tomorrow at work i look the config. of browsers and test something related to javascript and kinds of files that can be downloaded.

Thanks a lot! The cforms II is a incredible amazing plugin.

July 27, 2007
7:46 pm

Well, i try(ed) disabling javascript, creating a new user for FF, restore default settings in IE, deleting cache and looked for kinds of files not downloadables.

Well, every other place works with except of my computer here at work. I will wait for the client to test it (of course will work) and if anything occurs, i will start drinking liters of coffee.

Thanks Oliver, have a nice weekend!

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