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riomx - Guest
6:51 pm - August 22, 2008
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Please replace the ??? with your data!
- Your URL: Not Live Yet
- The browser used: Firefox 2.0.0.16
- cforms version: 8.6.2
- Your Wordpress version: 2.6.1
[desc]:
The confirmation e-mails always display {Your Name} instead of the individual's name. Is there any way I can get this to stop?
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Oliver
- Admin
7:03 pm - August 22, 2008
posts 3556 |
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Correct it, per your configuration. Your online Help! page contains some good info. I know, I know, reading can be a tedious thing...
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riomx - Guest
8:39 pm - August 24, 2008
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Oliver said:
Correct it, per your configuration. Your online Help! page contains some good info. I know, I know, reading can be a tedious thing...
Wow...assuming that I hadn't read any help files is rather pretentious, isn't it? I wasn't able to find an answer for this problem.
Perhaps you could point me to where I can find the answer, rather than being vague. I'm simply looking for help, not snarky answers.
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Oliver
- Admin
9:41 pm - August 24, 2008
posts 3556 |
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Out of the 3000 'support request' I've gotten so far, roughly 70% were covered by either the FAQs, the Help! page that comes with every cforms install or the forum.
I didn't claim by the way that you hadn't read any help files, please reread above.
I merely pointed out *perhaps with a bit of cynicism* that the Help! page included good info, here an excerpt:
7. Using variables in email subject and messages
Subjects and messages for emails both to the form admin as well as to the visitor (auto confirmation, CC:) support insertion of pre-defined variables and/or any of the form input fields.
Note that the variable names are case sensitive!
[...]
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riomx - Guest
7:52 am - August 26, 2008
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I don't come to the forums because I have a burning desire to post and then wait for answers. I ALWAYS consult documentation first. I'm a very busy person who works on multiple freelance projects as well as a full-time job. This is my last resort, and I'm not here for a handout.
In regard to what you pasted, I know that section, because I've read it over and over again. None of the variables listed there are the {Your Name} variable.
Simply put, with default settings, the auto confirmation e-mail doesn't work:
<div style="text-align:center; color:#aaa; border-bottom:1px solid #aaa"> <strong>auto confirmation message, {Date}</strong> </div><br />
<p><strong>Dear {Your Name},</strong></p>
<p>Thank you for your note!</p>
<p>We will get back to you as soon as possible.</p>
It comes back as this:
Dear {Your Name},
Thank you for your note!
We will get back to you as soon as possible.
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Oliver
- Admin
7:53 am - August 26, 2008
posts 3556 |
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I don't come to the forums because I have a burning desire to post and then wait for answers. I ALWAYS consult documentation first. I'm a very busy person who works on multiple freelance projects as well as a full-time job. This is my last resort, and I'm not here for a handout.
Since we're both busy individuals, I guess the only difference then is that I provide free software & free support while you get paid to do it ;-) Anyway, no offence, let's put it at rest.
Dear {Your Name},...
Of course this ought to work with the default form which should come with a name field, called (complete config string): Your Name
To double check what the referenceable really is, simply
- turn on DB tracking,
- make a test submission
- and check what has been recorded (the label name to the left is important)
Withouth seeing the form (your URL) it's hard to help otherwise.
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dettlee - Guest
7:36 am - September 18, 2008
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Just leave the "Your Name" field so the {Your Name} will work fine. And HELP is as important as History.TXT read.
Appreciate please!!!
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