There is a reason I ask for basic information, such as cforms version, browser, your URL? Why? Because it makes troubleshooting easier.

thanks for trying. I've found my problem by myself. and now it works. I'm very happy. Thanks for your quick response...

I want to ask again. When I submit the contact form nothing happened. Only "thanks for comment" text appear. What happened? I'm using AJAX too.

So this is regarding the actual contact form (not comment form, right?):

I just tested it, and it seems to work just fine.

• Did you get the email?
• Can you enable tracking and see if the submissions are being tracked?

Site: http://www.jusuchin85.com

Browser: Firefox 3.0.0.1

Wordpress: 2.6

cformsII: 8.6

Thanks for the excellent plugin!

I'm having a small problem with the plugin on my site. Whenever a visitor comments on a particular post, the comment doesn't appear automatically. The visitor has to refresh the page for the new comment to appear. I'm guessing it's the AJAX problem. Can you help me with this?

Thanks!

Oliver said:

First I recommend you upgrade to 8.6.1 it comes with a ton of enhancements in the cforms comment feature area.

Also, did you follow the steps on the HELP page and read the notes and hints under global-settings->comment feature settings?

Hint: the comment parent container must be rendered at all times (with it's proper ID!) otherwise cforms can't insert the new comment if no comments have been made yet.

Hi Oliver,

Thanks for the idea. But, I'm currently lost a little. Where do I change the parent ID for the comments? In the comments.php file or the single.php file?

Also, my comments do insert. Just not shown after the visitor posts a comment. Visitor needs to refresh.

Oliver said:

Looking at your single page, this is your comment parent container (probably in comments.php):

<ol class="commentlist">...

which needs to be:

<ol class="commentlist" id="mycommentlist">...

and it needs to render (even if empty!) at all times.

make sure you configure your ajax settings to reflect mycommentlist as your parent container.

The template (start with the default one) you need to tweak to match your theme's.

Okay, thanks for that. Now the refresh works, but the comment form still shows "One Moment Please". any workaround for this?

Oliver said:

Looks like it is working fine now, 'One moment please...' wasn't staying when I tried.

Also, in your new comment template you want to change the <li> opening tag from:

<li id="alt"

to

<li class="alt">

Thanks Oliver! I've tried what I can, but it still shows "One Moment Please" after I click the submit button.

And I've already changed the <li> tag to class element.

Oliver said:

Just tried again and it worked fine.

Do you see this error on a post with no comments perhaps?

Did you make sure that the parent container gets rendered then as well (comments.php)?

Oh, cos' I tried myself, and the "One moment please" is still there, even after Submitting the comment as well as after the comment re-appearing.

Um, yeah. I've already change the id tag of the parent container. But how do i make sure that it gets rendered? Where do i check this?

Oliver said:

You need to look at how comments.php is structured. There is an IF clause that either renders the container (if comments are there) or doesn't -> now that ELSE you need change/add and make sure an empty container is at least displayed:

<ol...></ol>

The hanging on submit I can't replicate, it works 100% here. Can you try a different browser?

Are you logged in?

Well, I did try both ways; both when I'm logged in and when I'm off it. Also, I've tried on IE, Opera and Safari (all for Windows), and the results are the same.