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CFORM doesn't work, hang ups
October 20, 2007
12:03 pm
Vadim
Guest

Hi there,

I installed the last version, and it hangs up on"One moment please…" + doesn't send any emails. Generally I receive emails from WP wordpress@mydomain.com but non of other contact form plugins seem to work. I use WP 2.3. Through SMTP feacher it doesn't work as well. I looked on FAQs didn't find any answer to this problem. URL: http://www.plentyofluck.com/

Please help,

Vadim

October 20, 2007
12:54 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

For testing, can you please enable Ajax again for the contact form and turn SMTP Mailer support off.

Also make sure Tell-A-Friend and the WP Comments feature is not enabled.

And finally, if you could send me a backup of your contact form, I can take a  quick look. 

October 20, 2007
1:29 pm
Vadim
Guest

Oliver said:

For testing, can you please enable Ajax again for the contact form and turn SMTP Mailer support off.

Also make sure Tell-A-Friend and the WP Comments feature is not enabled.

And finally, if you could send me a backup of your contact form, I can take a  quick look. 


Hi Oliver,

I did what you asked + sent the back up on blog@deliciousdays.com

Appreciate the very quick answering!

Vadim

October 20, 2007
11:31 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Problem solved: a corrupt .htaccess file and a html file with the same name as a page slug caused the trouble.

October 28, 2007
11:06 am
Pablo
Guest

Hi,

I have the same exact problem as Vadim, I have your wonderful plugin installed on my blog: http://www.cg-today.com/contact but it hangs on submit.

I have 2 forms defined, because my blog is bilingual so I use one or another depending on the language selected.

None of them work. Also, captcha image doesn't reload when I hit the button.

I'm not using SMTP, and I recieve emails from wordpress without any problem.

I'm using WP 2.2

I've tried activating / deactivating javascript and ajax, but it doesn't work, never. :(

Hope you could help me on this one!

Thanks in advance,

Pablo.

October 28, 2007
11:45 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Are you running on a windows server?

It seems that cforms can't determine the proper path to the "Ajax-backend" and therfore can't execute it. Instead the webserver delivers back a full page which is incorrect and causes the issue.

Also, you may want to check out the post I wrote on IIS.

If you continue having issues, let me know and I can take a quick look at your setup. 

October 29, 2007
9:20 am
Pablo
Guest

No, the web is not running on a windows server.

I've also checked the post you linked about IIS, but I can't copy cforms.src.js and rename it to cforms.js since I already have one named like that on the same js folder. Anyway, I suppose that this trick it is only for windows servers, isn't it?

So, I'm still on the same point as before :(

Thanks very much 

October 29, 2007
9:04 pm
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Of course you'll have to overwrite the existing cforms.js.

It would help to do the above and set the Debug info in the JS file (at the top) to see what's really happening during the AJAX call.

Apparently your WP install does not deliver the data requested by cforms…instead it delivers the complete page – one reason could be that the path (as described in the IIS post) is not right.  

October 29, 2007
10:38 pm
Pablo
Guest

Hi!

Thanks very much for your help, now it works like a charm! 

I overwrote the existing cforms.js, and changed the uri as you suggest on the IIS post.

Using

uri = "/index.php"+document.location.pathname; 

didn't work, but writing

uri = "/index.php/URL/";

and substituting URL with my permanent link to that page, worked perfectly.

 

Thanks very much again, for your plugin, your support, your time. 

October 30, 2007
12:03 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

Yuo're welcome and I'm glad it worked out :-)

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