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Can't edit Input Field Settings and the cforms button doesn't work
April 8, 2010
12:10 am
Guest

I've read many posts where users cannot edit their field settings via the "wizard-like" button. I also cannot edit mine. The Input Field Settings dialog opens, the progress bar animates for a second then goes away. Nothing propagates into this area other than the red X and the green check. :(

Also, and perhaps related, the cforms button in the edit page window doesn't work. Clicking it pops open a window with a wordpress-styled 404 page.

Anyone have any ideas?

Note: I checked the abspath.php file. It is correct. I even ran the path by the host and they said it is good.

I'm using cforms 11.3

April 8, 2010
12:20 am
Guest

I just looked at the url for the page that pops up when the cforms button is clicked. It is /wp-content/plugins/cforms/js/insertdialog25.php?ver=327-1235

Could it be a permissions issue? That file is in the js directory.

April 10, 2010
2:52 pm
Guest

Anyone?

April 21, 2010
6:54 am
Guest

I'm also having the same idential problem. I'm using version 11.3 and have three forms on my website. Previously they were working great, and now just like you John, I having the exact same problem and can't edit anything.

I've read all the past related topics and its not clear to me what's causing this. I've tried logging in with IE, FF, Safari and I can't edit in any of them.

I'm hesitant to upgrade to 11.4 since my forms are so long, just a bit concerned something might go wrong, even though I could back up.

Anyone have any suggestions? Thanks!

April 21, 2010
2:45 pm
Guest

My issue was with my hosting company's security settings. I'd talk to them about it. I use westhost and even though these 3rd party issues are beyond the scope of their support, they always help when I need it.

April 22, 2010
9:29 am
Guest

Same problem here, with current version 11.4. Getting empty field setting dialog boxes like this:

empty field setting dialog box

Firebug locates shows the this link on the right /wp-admin/load-scripts.php?c=0&load=jquery,utils&ver=d24248fe4b0cd62086633fd42ef1019b (line 19) as causing the error.

Insert button in posts don't work either (no 404 error as johnrhopkins mentioned above, but nothing happens clicking on it).

What security settings had to be canged, johnrhopkins?

April 22, 2010
9:33 am
Guest

Found the error: It was the path in abspath.php you – luckily – mentioned. I had installed the site on a localhost and had not changed that path upon upload to the live site.

July 9, 2010
3:42 am
Guest

Anyone has a fix for this? running WP3+cforms11.5.

Input FIeld Settings is empty, nothing loaded into the box.

August 31, 2010
5:24 pm
David
Guest

Bump. This still not resolved, I believe. I have same problem. Empty floating box with check and x when click on edit.

October 3, 2010
12:37 pm
Garstyciuks
Guest

Some time ago, I've set the wp-content folders permissions to 777 and soon after I noticed the exact same problem with cforms (as well as its 'tracking' page not working).

 

In the server error log I noticed some exception occuring because of file permissions. So I reverted the permissions back to 755 and magically cforms started working again.

February 2, 2011
9:30 pm
Devin Walker
Guest

Hey I had to simply do a full backup of all forms and restore via the Global Settings panel.  Kind of a hassle, but it worked for me.  This problem typically happens when you're moving hosts and the database has a lot of references to the old absolute path.  Because of the format of the 'hashed' cell (or whatever you'd call it) doing a simple find-and-replace within this table will cause cForms to become corrupt.  Bottom line, I love cForms but moving it from host to host is kinda B.

 

Devin @ http://www.wordimpressed.comsurprised

February 5, 2011
5:39 am
Paul
Amsterdam, NL
Moderator
Forum Posts: 421
Member Since:
February 10, 2009
Offline

Devin Walker said: 

  Bottom line, I love cForms but moving it from host to host is kinda B.

 Devin @ http://www.wordimpressed.comsurprised

 


..only if you can't read ;-)
 

The FAQs and plugin home page pretty clearly states the quick process when moving to a new URL/home.

 

Paul

* Paul Silter
October 18, 2011
12:44 pm
Paul Roff
Guest

Also happened to me. I checked abspath.php and had I left off the last slash /

 

Once in place, all working again.

January 26, 2012
5:39 pm
Andrew
Guest

Hi, firstly what a great plugin, really quick and so easy to create forms, and even found the styling easy.

I am having one problem that I cannot resolve and it is the same as some of the posts above. I get nothing in the pop up box either to insert a form in a page or the pop up box that gives the wizard like edit form feild settings.

The box appears but is empty. Some of you have talked about abspath being the problem. Is this the case?

My abspath is /home/abcweb/public_html/ BUT what is the path supposed to point to, is this correct.

I have tried setting the abspath to the plugin directory, but that did not work.

I have not moved the installation this is a new installation version 13.1 WP 3.3.1.

 

I have searched the forums and read any number of posts, many having the same problem, but I have not found a post that has a resolution. If someone has any ideas I appreciate a nudge in the right direction.

 

Thanks

January 28, 2012
6:08 pm
Andrew
Guest

Andrew said:

Hi, firstly what a great plugin, really quick and so easy to create forms, and even found the styling easy.

I am having one problem that I cannot resolve and it is the same as some of the posts above. I get nothing in the pop up box either to insert a form in a page or the pop up box that gives the wizard like edit form feild settings.

The box appears but is empty. Some of you have talked about abspath being the problem. Is this the case?

My abspath is /home/abcweb/public_html/ BUT what is the path supposed to point to, is this correct.

I have tried setting the abspath to the plugin directory, but that did not work.

I have not moved the installation this is a new installation version 13.1 WP 3.3.1.

 

I have searched the forums and read any number of posts, many having the same problem, but I have not found a post that has a resolution. If someone has any ideas I appreciate a nudge in the right direction.

 

Thanks

Have checked out more threads still have not found a resolution, anyone?

 

I have deactivated and reactivated the plugin still the same result. Anyone got any ideas?

 

I have checked permissions for the dirs in the plugin folder under cforms the dirs permissions are 0755 the files are 0644, this seems normal as all other plugins have the same permissions. I am right in assuming this?

 

OK finally found a thread that said that the abspath = wp root dir, OK then my abspath is correct, also suggested deleting the abspath.php and de-activating the plugin and then re-activating it, have done this abspath is the same and the problem still exists.

 

Am I wasting my time here with this error, because reading the threads I see that some go back three years, and were never resolved, and as reported in some of these threads the problem would appear and disappear, without any reason. I know not to believe everything one reads in a forum, but this is a bit worrying.

 

On googling for the error I have found apparently a solution by experts exchange.com, if I want to pay for it!!

 

Any chance of a response here???

 

Andrew

January 31, 2012
1:25 am
Debbie
Guest

I'd love to know as well. 

I have a similar problem, half of which I was able to fix, finally! and the other is the abspath issue.  Currently I get file not found when I click on the TinyMCE button in a page or post.  If I modify the abspath file I get warnings regarding the abspath so I don't know, maybe I have it right and something else is wrong.

I'm hoping to try whatever fix you use because your issue seems similar and I've tried everything else short of uninstalling entirely.

 

I'll be watching this post.

D.

January 31, 2012
7:23 am
Oliver
Munich, Germany
Admin
Forum Posts: 6400
Member Since:
March 6, 2005
Offline

@Andrew, the problem is that most (98%) of the users writing here do not appreciate the notion of helping each other, but they "want" solutions without investing any of their time, many times not even on their issue, they want others to do it for them. That's the reality.

To make things worse, even if they are being helped or eventually figure it out by running a forum search etc. they never post back and share their findings, hence the many 'open' threads here. Sad, but again that's the reality.

A few things to try:

  • disable all plugins but cforms
  • enable the WP default theme
  • try again, if there is still an issue:
  • check paths in cforms.js and abspath.php, sometimes it's a single missing characters that can screw things up
  • check your Javascript Browser Log for Javascript / Ajax errors  
January 31, 2012
5:08 pm
Andrew
Guest

Thanks Oliver for the reply, I understand what you say about users attitude, I had to deal with it for years when I was on a support desk. Anyway I have given some of those things a try already but not all. I will try the other things. I did install the plugin on another older version of WP on the same server and it worked fine, so there is hope I feel of getting my installation to work, just a little tenacity is required I suppose.

 

Thanks for the reply and advice I will let you know the results

 

EDIT

  • disable all plugins but cforms
  • enable the WP default theme

 

Did the above was careful to clear the cache and restart browser, and tried on two browsers, just to be sure.  But did not resolve the issue.

Checking cforms.js I found this so set it back to the old setting, again cleared cache and restarted browser, no joy.

// OLD SETTING: var sajax_uri = '/wp-content/plugins/cforms/lib_ajax.php';

// DYNAMIC NEW SETTING, if the below doesn't work, please try the above
var sajax_uri = window.location.protocol + "//" + window.location.host+'/wp-content/plugins/cforms/lib_ajax.php';

 

I have checked abspath before and that seems correct in that it points to the root of the WP install, and I read somewhere on the forum that is correct path.

 

OK I have the Javascript browser log to check out but have run out of time right now. I will give that a go tomorrow.

February 8, 2012
2:57 pm
Mette
Guest

Hi

Just wondered, how can I check the Javascript Browser Log for Javascript / Ajax errors?

December 19, 2013
12:13 am
Jasond73
Guest

Hi

I'm getting exactly this problem with a fresh install of 14.6. The input field settings modal window opens, but doesn't load any options.

Enabling the js console shows:

POST http://farnhamcats.co.uk/wp-content/plugins/cforms…..tfield.php 404 (Not Found)

This file does exist, the path is right and permission is set to 0755.

Things I've tried:

  • Disabling all other modules
  • Using default WP theme
  • Checked paths in abspath.php and cforms.js

Not sure what to try next… please?

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