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Guest
| joeydrums 8:01 pm November 27, 2008
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Please replace the ??? with your data!
[desc]:
Hello,
the auto responder does not work. Any idea what went wrong?
Thanks
Joachim
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Admin
| Oliver Munich, Germany posts 6237 10:49 pm November 27, 2008
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Nope.
Do you get the admin email?
Does the CC field work?
Spam folder?
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Guest
| Chris 10:06 pm December 16, 2008
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Hi Oliver,
I first want to thank you for an AWESOME! plugin that makes my life much easier. I recently tried to use the visitor verification fields and it didnt work. While testing it didnt matter what I entered into it, it accepted and sent the form. Later I tried to add the auto-confirmation which I have done at least 15 times on different site with the same host without issue. However, this time I am not getting a confirmation that the form was completed nor the auto-confirmation email. Any ideas what could be causing this?
Additionally, I used the uninstall option in the global settings and deactivated then deleted cforms. I then reinstalled and activated but still have the same problem.
Any insight would be greatly appreciated. Thanks in advance,
Chris
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Admin
| Oliver Munich, Germany posts 6237 10:15 pm December 16, 2008
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What's the site? Is the non-working Q&A field still visible?
Later I tried to add the auto-confirmation which I have done at least 15 times on different site with the same host without issue. However, this time I am not getting a confirmation that the form was completed nor the auto-confirmation email. Any ideas what could be causing this?
Could be an issue with your email settings (FROM: , admin email etc.), but could also be a mail server issue.
Did you check all FAQ suggestions?
Are you using SMTP?
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Guest
| Chris 11:44 pm December 16, 2008
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Hi Oliver thanks for responding so quickly.
The site is on a development server and is due to be released in a couple of weeks. Is there anyway I can give you the site privately rather than on a public forum? Just until it is live at least.
The Q&A is still visible.
In regard to the email I havent changed any of the email settings from the standard config and it has worked many many times on literally the same server. In fact I have another test server with the same hosting company that works. It is really puzzling.
Thanks again,
Chris
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Admin
| Oliver Munich, Germany posts 6237 7:24 am December 17, 2008
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Sure, send access info via my contact form above.
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