I've been trying to solve the mystery that is the CC and Auto Confirmation email settings for a particular form I'm working on. I have the CC: me box pre-checked on my form and have established that I receive the admin email with a copy of the form.
The user filling out the form receives a copy of it OK if it's a particular email address (GMAIL based). If it's a different email address (such as an Exchange server based address), they do not receive it. Checked spam folders, etc. and no go. But, if the email address is GMAIL based, CC works ok.
However, in either case, the user never gets an Auto Confirmation email. It's checked, all settings are correct.
Any idea what could be wrong?
I'm having this same issue, please we need to know the way forward.
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